A commercial Nortel phone system is designed to work exactly as any business would expect it to. However, it doesn’t mean that there won’t be challenges, updates, and challenges with updates. When you experience issues with your Nortel phone system, there is help.
Nortel Phone Support
If your phone system will at least allow you to make outgoing calls, you can contact Nortel phone support. There are phone agents on the other end of the call that can walk you through troubleshooting your system to see if it can’t be fixed without a technician.
Most of the time it is something simple, and the troubleshooting works. When all troubleshooting approaches have been attempted and you still can’t get your system to work, Nortel phone support will schedule a technician to come to your business and fix the problem.
If the Problem Resolves Itself
Stranger things have happened. If, while waiting for the technician to arrive, the system’s issues resolve themselves, you can call the phone support line back and let them know you don’t need the technician. You could also wait for the technician to arrive, report what has happened since the last call, and let the technician do a quick check on the system.
Glitches can make it seem like the system has resolved itself, which is why a quick check by the repair technician can ensure that you won’t need a second visit. If need help now, contact Morgan Birge and Associates, Inc. via web.