Whether or not we like it, appliances break down and at one time or another in our lifetime we all need the help of an appliance repair technician. Luckily appliances do not break down that often but that poises the problem of who do you call then? There are so many appliance repair companies choosing can be hard but if you look for these seven requirements you will be able to weed out the good from the bad and find a company that you can rely on for future needs.
Experience – The first thing to take into consideration is the experience that the company has in its field of expertise. Before hiring any company take into consideration professional credentials (such as licenses), how many years the business has been thriving and previous customers reviews or recommendations.
Qualifications – Anybody can say they are a handyman but when you hire a company there is a level of professionalism that is expected. Only choose a company that has qualified technicians, it is your right as a consumer to know the credentials of the repairman and make sure the company stands behind their repairmen and the work they perform.
Versatility – With the amount of appliances in an average home it would be very unusual for all the appliances to be made all by the same company. That is why when looking for a repair company make sure they are able to service all makes and models of appliances.
Rates – A replicable company will always be upfront with costs, estimates and service charges with no hidden costs. Always make sure that all charges and fees are clearly stated on an invoice before any work is completed.
Replacement Parts – It is not uncommon for a company to try to save on costs by using remanufactured or used parts but a replicable company will guarantee that they only use new and original parts.
Warranties – Just because a new part is put in that does not mean that the part cannot be faulty that is why a warranty is so important. Make sure the company you choose not only guarantees the replacement part but the workmanship as well. Always read the warranty before any work is performed.
Authenticate – Always look for the Better Business Bureau signature of approval on the company’s website and any trademarks of manufacture that endorse the company.
